Specialty Services

Specialty Care

Critical patients requiring high level care will find everything they need with National Ambulance’s Specialty Care Transport Units (SCTU).  An experienced team of certified and credentialed specially trained Paramedics in Inter Facility Transfers provide patients with the highest levels of monitoring and care during these intensive situations.

National’s SCTU have safely transported critical patients in Massachusetts and throughout the northeastern United States. Upon request for transport, our skilled staff will acquire all pertinent information critical for the success of the transport.. The SCTU team will meet and exceed all expectations and requirements of the patient.

Upon arrival at the sending facility, the SCTU team will collaborates with the medical and nursing staff to prepare the patient for transport. With the latest in specialty care transport technology, the patient is placed in one of National’s dedicated specialty care units. These vehicles are designed and equipped with the monitoring, pharmaceuticals, and durable and disposable supplies needed for patient care during transport. At destination, the SCTU team provides a comprehensive report on the patient’s condition while transferring care to the receiving medical and nursing staff.

Pediatric Transports

At National Ambulance, all units are implemented with equipment designed for pediatric care and transport such as pediatric immobilization devices as well as specialized attachments that modify the ambulance stretcher for safe and effective transport. All ambulances are equipped to to exceed the state mandated requirements for pediatric equipment such as nebulizers, and intubation supplies. Last, but certainly not least, when feasible and prudent we will allow a parent to ride in the patient compartment of the ambulance, as we understand how important it is for a parent to remain close to their child.

Handi-Cap Van Services

Care and comfort does not have to be compromised by individuals confined to traveling in a wheelchair. Whether you are traveling to and from a doctor’s appointment, dialysis treatment center, radiation therapy, outpatient procedure, or even a family function National Ambulance provides courteous attendants and specially equipped wheelchair coach vehicles for your transportation needs.

Our fleet of mobility assist vehicles have hydraulic wheelchair lifts which safely transport riders into and out of the vans. Our transportation specialists receive specialized training as Patient Assistant Technicians (PATs) and are CPR-First-Aid Responders; they understand the needs of those traveling in wheelchairs and provide the utmost in care and understanding.

Community Outreach

National Ambulance is a community oriented service provider. We have been actively participating in the communities we serve. Whether participating in organizations such as the Chamber of Commerce, or actively supporting local nonprofits and charities, National Ambulance works hard to deepen our community relationships.

Our commitment to the community goes well beyond our role as leaders in specialized medical transportation. Our civic contributions extend throughout Hampden County as donors to numerous non-profit charitable organizations.  These donations range from Community Education, Public Awareness, and the provision of medical Equipment & Supplies. National Ambulance regularly contributes staff, vehicles, and resources for ambulance standby services for public and charitable events.

Mobile Integrated Health

National Ambulance is willing to partner with your health care system to develop a mobile integrated healthcare (MIH) solution that will better serve your system needs.

In light of the increasing cost and complexity of today’s health care, National Ambulance is seeking Health System partners that are willing to evaluate the effectiveness of Mobile Integrated Health as a special project.  National Ambulance believes that MIH is as an option for delivering education and proactive care within a community. By coordinating with community health providers, National Ambulance believes that a customized program, protocols and procedures may be developed to identify the need for preemptive care and outreach solutions. As part of our mobile integrated healthcare vision, qualified patients may receive basic evaluations and treatment in the privacy and comfort of their own homes or health care facilities.  National Ambulance believes that these groundbreaking programs will help solve many of our nation’s healthcare delivery challenges by increasing access to high-quality healthcare for all, especially benefiting disabled or homebound patients in urban communities.

Patients face a greater risk of readmission when discharge instructions are not strictly followed, particularly when the diagnoses are: congestive heart failure, acute myocardial infarction, hip and knee fractures, pneumonia and chronic obstructive pulmonary disease (COPD). These hospital readmissions result in declining patient health, prolonged recovery time, and government-imposed penalties on the health system. National Ambulance’s mobile integrated healthcare vision provides a possible means to mitigate readmission rates, while improving the overall health of the community.

A possible add on options to MIH is Telemedicine.  National Ambulance is seeking Health System partners that are willing to evaluate the effectiveness of Telemedicine.  Another valuable component of mobile integrated healthcare is the ability to coordinate the skills of a paramedic combined with the technology of telemedicine to evaluate and treat patients in their homes. When a patient or caregiver is unsure if a patient’s symptoms warrant an emergency room visit, paramedics can evaluate these symptoms and the situation on-site and teleconference directly with a physician for further examination. The telemedicine technology provides a physician virtual access to the patient during the paramedic exam using webcams, on-board microphones and a specialized stethoscope.


Contact us and allow us to design a high performance cost effective mobile healthcare service model that will best serve your patients.

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